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Frequently Asked Questions

Browse through some common questions that people ask us often. If you could not find the answer to your question, please feel free to contact our customer support team.

Order FAQ

Is it safe to order online?

Yes, it is 100% secure. All payments for our products are processed by RegNow, the world's leading Commerce Service Provider, with offices located across the United States, Europe and the Asia Pacific. All order forms are run on a secure server, and your data and personal information are protected by SSL technology.

What methods of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, Visa Check Card, Eurocard and MasterMoney), bank/wire transfer, checks and money orders and PayPal.

The easiest and quickest way to buy our software is online with your credit card. If you pay by credit card, you will be able to receive your registration code about a minute later (or any time later, if that is more convenient for you). If you select another payment method, you will instantly receive a pro forma invoice with full payment instructions.

How long does it take to process my order?

Usually a few minutes. RegNow authorizes credit card orders almost immediately. In very few cases, if the credit card company refuses to authorize a credit card online, the authorization process must be handled manually which can take a couple of hours. You get an instant email confirmation for your order anyway. Only check orders and wire transfer take a few days.

How can I know my order is processed successfully?

Commonly, once your order is processed, you will receive a confirmation email sent from RegNow. This email indicates your order has been processed. And after this email, you will also receive a registration email from us very soon. You can go to this website to check your order status first:

If I buy Product Key Finder, what do I get?

Product Key Finder is delivered electronically via Internet download. After your order has been processed, you'll get a registration email from RegNow which contains registration code unlock the product.

What are the limitations of the trial version?

The trial version displays only the length of recovered product keys. You need to purchase a registration code to turn the trial version to a full unlimited version.

How do I upgrade from the trial version to the full version?

If you have already purchased a license, install the trial version of Product Key Finder, then launch the program, click the "Enter Key" button to type the username and registration code supplied in your order confirmation email, press the "OK" button - You should now be registered.

If you don't have a registration code yet, you can order from our secure online store.

What can I do if I haven't got my registration code after payment?

There are some reasons why this could happen. In most cases, it is because that the registration email is held back as 'SPAM' by your email provider. Please check your spam folder. If it is not there, you can contact our customer support team.

Product FAQ

What is a Product/CD Key?

A product registration key is a special code that is sent with each piece of software. You are asked to enter this code during installation and reinstallation to verify that you legally bought the software. Without this code you will not be able to install Microsoft Windows or Office.

Which versions of Windows does Product Key Finder support?

Product Key Finder is capable of recovering the product/CD key for almost any version of Microsoft Windows.

Can Product Key Finder find Retail,OEM, and Volume License product keys?

Yes. Product Key Finder is capable of finding Microsoft Windows Retail, OEM, and Volume License product keys.

Is Product Key Finder legal to use?

Yes. Product Key Finder is completely legal to use. Our software is in no way a product key generator or crack. Product Key Finder will only allow you to view your product key, not provide you with one.

I tried entering my registration code four times, but I still can't register.

Please make sure that you filled the registration code (including the hyphens) correctly. Enter your Username and registration code EXACTLY as they appear in your order confirmation email.

How to get started with Product Key Finder?

Please refer to our step-by-step guide to recover your lost product keys for Windows, Office, and many other software.

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